Support

Product guides

Find installation, operation, and troubleshooting guides for Parallel Beam products.

Before you buy

If you are unsure about compatibility or use-case, contact us first. We would rather help you choose the right solution than have you guess.

What to include

  • Order number (if you have one)
  • Product name
  • Your setup and material details
  • Photos or video if something is not working as expected

Response time

We typically respond within 1–2 business days. If you are on a deadline, say so in your message.

Contact

Use the contact form here: Contact us.